Connecting Your domain.

After you upgrade to a paid account, connecting your existing domain requires a few extra steps with your Domain Host (i.e. GoDaddy, Bluehost, Host Gator, etc.). If you do not feel comfortable modifying your DNS records with your Domain Host, please contact the Sugarwebspace Support team at and we will be happy to help.

Connecting your existing domain requires changing the DNS Records in your registrar so that the domain will point to our servers and your new sweet website.

To connect your domain:

1. Log in to your registrar account

The registrar is where you originally purchased the domain. If you don't remember who your registrar is, you can use to find out.

2. Locate the Control Panel or Domain Manager of your domain in your registrar account.

The control panel allows you to change the DNS records from the default ones provided by the registrar.

Different registrars may have different control panel layouts and other names for it as well. You might find it under 'DNS Manager' or 'Domain Manager".

3. In your registrar's Control Panel, change the A record and the CNAME:

Add an empty (@) A record, with the value of

Add a 'www' CNAME, with the value of


A record - Host --> @ (empty) points to -->

CNAME - Host --> WWW points to -->


Make sure to SAVE these changes.

Few important notes:

1) It may take up to 24 hours for these changes to propagate worldwide.

2) If there are previous A records in your DNS settings - make sure to delete them.

How to connect a domain purchased through another company.

Resources to change A & CNAME records on different domain registrars:


How to Modify Your DNS Records -


Changing A records - (here's a video on how to do it -

Changing CNAME -


Changing A records -

Changing CNAME -

Changing A records -

Changing CNAME records -

Network Solutions:

Changing A records -

Changing CNAME records -

If you have any questions or need additional help, please consider contacting your registrar directly as they will know more about their systems than the Sugarwebspace Support team. However, a Sugarwebspace support team member will also do their best to help as well as needed.

Written by Mike Hoefer - June 15, 2016 12:46

Updated by Cyd Mitchell - June 5, 2020 11:49

Looking for more answers?

Submit a question to the Sugarwebspace support team.
We are here to help!